错误信息: anthropic官方服务连接异常,请重试 (request id: 20251223111048897183312zcymqKno) 堆栈信息: ...
🚨 错误信息
错误名称: AI_APICallError
错误信息: anthropic官方服务连接异常,请重试 (request id: 20251223111048897183312zcymqKno)
堆栈信息: AI_APICallError: anthropic官方服务连接异常,请重试 (request id: 20251223111048897183312zcymqKno)
at file:///H:/cherrychat/Cherry%20Studio/resources/app.asar/out/renderer/assets/dist-K3A05YNJ.js:543:11
at async postToApi (file:///H:/cherrychat/Cherry%20Studio/resources/app.asar/out/renderer/assets/dist-K3A05YNJ.js:439:24)
at async OpenAICompatibleChatLanguageModel$1.doStream (file:///H:/cherrychat/Cherry%20Studio/resources/app.asar/out/renderer/assets/store-e4Pmzkul.js:253086:48)
at async wrapStream (file:///H:/cherrychat/Cherry%20Studio/resources/app.asar/out/renderer/assets/store-e4Pmzkul.js:38935:31)
at async fn (file:///H:/cherrychat/Cherry%20Studio/resources/app.asar/out/renderer/assets/store-e4Pmzkul.js:37120:17)
at async file:///H:/cherrychat/Cherry%20Studio/resources/app.asar/out/renderer/assets/store-e4Pmzkul.js:34498:19
at async _retryWithExponentialBackoff (file:///H:/cherrychat/Cherry%20Studio/resources/app.asar/out/renderer/assets/store-e4Pmzkul.js:34600:10)
at async streamStep (file:///H:/cherrychat/Cherry%20Studio/resources/app.asar/out/renderer/assets/store-e4Pmzkul.js:37088:108)
at async fn (file:///H:/cherrychat/Cherry%20Studio/resources/app.asar/out/renderer/assets/store-e4Pmzkul.js:37367:5)
at async file:///H:/cherrychat/Cherry%20Studio/resources/app.asar/out/renderer/assets/store-e4Pmzkul.js:34498:19
错误原因: "[undefined]"
状态码: 500
请求路径: https://shitang359.space/v1/chat/completions
请求体: {
"model": "【丸子按量】claude-opus-4-5-20251101",
"user": "[undefined]",
"max_tokens": "[undefined]",
"temperature": "[undefined]",
"top_p": "[undefined]",
"frequency_penalty": "[undefined]",
"presence_penalty": "[undefined]",
"response_format": "[undefined]",
"stop": "[undefined]",
"seed": "[undefined]",
"serviceTier": "[undefined]",
"reasoning_effort": "[undefined]",
"verbosity": "[undefined]",
"messages": [
{
"role": "user",
"content": "设定一个公共宣传的场景, 我需要写一个小说, 我来到了一个日本的大学, 接下来我会遇到十位女生, 简单的描述一个剧情, 在300字内, 其中必须包含所有10位女性的姓名, 以姓名(罗马音)的形式出现。"
}
],
"tools": "[undefined]",
"tool_choice": "[undefined]",
"stream": true,
"stream_options": {
"include_usage": true
}
}
响应首部: {
"cache-control": "no-cache",
"content-type": "text/event-stream",
"date": "Tue, 23 Dec 2025 03:11:07 GMT",
"document-policy": "include-js-call-stacks-in-crash-reports",
"server": "Photon-Edge",
"strict-transport-security": "max-age=31536000; includeSubDomains",
"x-oneapi-request-id": "20251223111048883781249NjvcXHQu",
"x-xss-protection": "1; mode=block"
}
响应内容: {
"error": {
"message": "anthropic官方服务连接异常,请重试 (request id: 20251223111048897183312zcymqKno)",
"type": "<nil>",
"param": "",
"code": null
}
}
数据: {
"error": {
"message": "anthropic官方服务连接异常,请重试 (request id: 20251223111048897183312zcymqKno)",
"type": "<nil>",
"param": "",
"code": null
}
}
🤖 AI解决方案
专业报错分析报告
1. 错误翻译
原文:anthropic官方服务连接异常,请重试
译文:Anthropic官方服务连接异常,请重试
2. 原因分析
这是一个 第三方API代理服务 的连接错误,根本原因是:
- 网络连接问题:代理服务器
https://shitang359.space无法连接到 Anthropic 官方服务 - 代理服务故障:该第三方服务(可能是 Claude API 的代理或转换服务)自身出现连接问题
- 服务不可用:从状态码 500 看,是服务器内部错误,表明代理服务处理请求时遇到了问题
- 请求发送到了第三方代理服务器而非官方 Anthropic 服务器
- 代理服务器返回了 500 内部服务器错误
- 错误信息明确指示 "anthropic官方服务连接异常",说明代理服务无法连接到后端服务
关键点:
3. 解决方案
方案一:直接重试(临时解决)
// 在客户端代码中添加重试逻辑
async function callClaudeAPIWithRetry(requestData, maxRetries = 3) {
let retries = 0;
while (retries < maxRetries) {
try {
const response = await fetch('https://shitang359.space/v1/chat/completions', {
method: 'POST',
headers: {
'Content-Type': 'application/json',
// 添加必要的认证头
},
body: JSON.stringify(requestData)
});
if (response.ok) {
return await response.json();
} else if (response.status === 500) {
retries++;
await new Promise(resolve => setTimeout(resolve, 1000 * Math.pow(2, retries))); // 指数退避
continue;
} else {
throw new Error(`API返回错误: ${response.status}`);
}
} catch (error) {
retries++;
if (retries >= maxRetries) throw error;
await new Promise(resolve => setTimeout(resolve, 1000 * Math.pow(2, retries)));
}
}
}
方案二:检查并修复请求参数
// 确保所有参数都有有效值,替换 [undefined] 字符串
const sanitizedRequestData = {
...requestData,
model: "claude-3-opus-20240229", // 使用标准模型名
user: undefined, // 或者移除 undefined 字段
max_tokens: 1000,
temperature: 0.7,
// 移除所有 "[undefined]" 字符串值
};
// 过滤掉 undefined 值
const cleanData = Object.fromEntries(
Object.entries(sanitizedRequestData).filter(([_, v]) => v !== undefined && v !== "[undefined]")
);
方案三:切换到其他API端点
1. 联系服务提供商确认服务的可用性
2. 尝试备用API端点(如果有的话)
3. 临时切换到官方Anthropic API(需要相应配置)
4. ️ 预防措施
- 添加指数退避重试逻辑
- 使用服务降级策略(备选API端点)
- 记录详细的错误日志和监控
// 1. 使用环境变量管理API端点
const API_ENDPOINT = process.env.CLAUDE_API_ENDPOINT || 'https://shitang359.space/v1/chat/completions';
// 2. 添加超时设置
const controller = new AbortController();
const timeoutId = setTimeout(() => controller.abort(), 30000); // 30秒超时
// 3. 验证请求数据
function validateRequestData(data) {
if (data.model.includes('undefined')) {
throw new Error("无效的模型名称");
}
if (!data.messages || data.messages.length === 0) {
throw new Error("消息内容不能为空");
}
}
- 使用健康检查端点监控代理服务状态
- 配置报警机制,当API异常率超过阈值时立即通知
- 定期测试API连通性
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