错误信息: anthropic官方服务连接异常,请重试 (request id: 20251223111048897183312zcymqKno) 堆栈信息: ...

2025年12月23日 11:12 状态: processing

🚨 错误信息

错误名称: AI_APICallError 错误信息: anthropic官方服务连接异常,请重试 (request id: 20251223111048897183312zcymqKno) 堆栈信息: AI_APICallError: anthropic官方服务连接异常,请重试 (request id: 20251223111048897183312zcymqKno) at file:///H:/cherrychat/Cherry%20Studio/resources/app.asar/out/renderer/assets/dist-K3A05YNJ.js:543:11 at async postToApi (file:///H:/cherrychat/Cherry%20Studio/resources/app.asar/out/renderer/assets/dist-K3A05YNJ.js:439:24) at async OpenAICompatibleChatLanguageModel$1.doStream (file:///H:/cherrychat/Cherry%20Studio/resources/app.asar/out/renderer/assets/store-e4Pmzkul.js:253086:48) at async wrapStream (file:///H:/cherrychat/Cherry%20Studio/resources/app.asar/out/renderer/assets/store-e4Pmzkul.js:38935:31) at async fn (file:///H:/cherrychat/Cherry%20Studio/resources/app.asar/out/renderer/assets/store-e4Pmzkul.js:37120:17) at async file:///H:/cherrychat/Cherry%20Studio/resources/app.asar/out/renderer/assets/store-e4Pmzkul.js:34498:19 at async _retryWithExponentialBackoff (file:///H:/cherrychat/Cherry%20Studio/resources/app.asar/out/renderer/assets/store-e4Pmzkul.js:34600:10) at async streamStep (file:///H:/cherrychat/Cherry%20Studio/resources/app.asar/out/renderer/assets/store-e4Pmzkul.js:37088:108) at async fn (file:///H:/cherrychat/Cherry%20Studio/resources/app.asar/out/renderer/assets/store-e4Pmzkul.js:37367:5) at async file:///H:/cherrychat/Cherry%20Studio/resources/app.asar/out/renderer/assets/store-e4Pmzkul.js:34498:19 错误原因: "[undefined]" 状态码: 500 请求路径: https://shitang359.space/v1/chat/completions 请求体: { "model": "【丸子按量】claude-opus-4-5-20251101", "user": "[undefined]", "max_tokens": "[undefined]", "temperature": "[undefined]", "top_p": "[undefined]", "frequency_penalty": "[undefined]", "presence_penalty": "[undefined]", "response_format": "[undefined]", "stop": "[undefined]", "seed": "[undefined]", "serviceTier": "[undefined]", "reasoning_effort": "[undefined]", "verbosity": "[undefined]", "messages": [ { "role": "user", "content": "设定一个公共宣传的场景, 我需要写一个小说, 我来到了一个日本的大学, 接下来我会遇到十位女生, 简单的描述一个剧情, 在300字内, 其中必须包含所有10位女性的姓名, 以姓名(罗马音)的形式出现。" } ], "tools": "[undefined]", "tool_choice": "[undefined]", "stream": true, "stream_options": { "include_usage": true } } 响应首部: { "cache-control": "no-cache", "content-type": "text/event-stream", "date": "Tue, 23 Dec 2025 03:11:07 GMT", "document-policy": "include-js-call-stacks-in-crash-reports", "server": "Photon-Edge", "strict-transport-security": "max-age=31536000; includeSubDomains", "x-oneapi-request-id": "20251223111048883781249NjvcXHQu", "x-xss-protection": "1; mode=block" } 响应内容: { "error": { "message": "anthropic官方服务连接异常,请重试 (request id: 20251223111048897183312zcymqKno)", "type": "<nil>", "param": "", "code": null } } 数据: { "error": { "message": "anthropic官方服务连接异常,请重试 (request id: 20251223111048897183312zcymqKno)", "type": "<nil>", "param": "", "code": null } }

🤖 AI解决方案

专业报错分析报告

1. 错误翻译

原文:anthropic官方服务连接异常,请重试
译文:Anthropic官方服务连接异常,请重试

2. 原因分析

这是一个 第三方API代理服务 的连接错误,根本原因是:

  • 网络连接问题:代理服务器 https://shitang359.space 无法连接到 Anthropic 官方服务
  • 代理服务故障:该第三方服务(可能是 Claude API 的代理或转换服务)自身出现连接问题
  • 服务不可用:从状态码 500 看,是服务器内部错误,表明代理服务处理请求时遇到了问题
  • 关键点

  • 请求发送到了第三方代理服务器而非官方 Anthropic 服务器

  • 代理服务器返回了 500 内部服务器错误

  • 错误信息明确指示 "anthropic官方服务连接异常",说明代理服务无法连接到后端服务
  • 3. 解决方案

    方案一:直接重试(临时解决)

    // 在客户端代码中添加重试逻辑
    async function callClaudeAPIWithRetry(requestData, maxRetries = 3) {
        let retries = 0;
        while (retries < maxRetries) {
            try {
                const response = await fetch('https://shitang359.space/v1/chat/completions', {
                    method: 'POST',
                    headers: {
                        'Content-Type': 'application/json',
                        // 添加必要的认证头
                    },
                    body: JSON.stringify(requestData)
                });
                
                if (response.ok) {
                    return await response.json();
                } else if (response.status === 500) {
                    retries++;
                    await new Promise(resolve => setTimeout(resolve, 1000 * Math.pow(2, retries))); // 指数退避
                    continue;
                } else {
                    throw new Error(`API返回错误: ${response.status}`);
                }
            } catch (error) {
                retries++;
                if (retries >= maxRetries) throw error;
                await new Promise(resolve => setTimeout(resolve, 1000 * Math.pow(2, retries)));
            }
        }
    }

    方案二:检查并修复请求参数

    // 确保所有参数都有有效值,替换 [undefined] 字符串
    const sanitizedRequestData = {
        ...requestData,
        model: "claude-3-opus-20240229", // 使用标准模型名
        user: undefined, // 或者移除 undefined 字段
        max_tokens: 1000,
        temperature: 0.7,
        // 移除所有 "[undefined]" 字符串值
    };
    
    // 过滤掉 undefined 值
    const cleanData = Object.fromEntries(
        Object.entries(sanitizedRequestData).filter(([_, v]) => v !== undefined && v !== "[undefined]")
    );

    方案三:切换到其他API端点

    1. 联系服务提供商确认服务的可用性
    2. 尝试备用API端点(如果有的话)
    3. 临时切换到官方Anthropic API(需要相应配置)

    4. ️ 预防措施

  • 实现完善的错误处理机制

  • - 添加指数退避重试逻辑
    - 使用服务降级策略(备选API端点)
    - 记录详细的错误日志和监控

  • API调用最佳实践

  •    // 1. 使用环境变量管理API端点
       const API_ENDPOINT = process.env.CLAUDE_API_ENDPOINT || 'https://shitang359.space/v1/chat/completions';
       
       // 2. 添加超时设置
       const controller = new AbortController();
       const timeoutId = setTimeout(() => controller.abort(), 30000); // 30秒超时
       
       // 3. 验证请求数据
       function validateRequestData(data) {
           if (data.model.includes('undefined')) {
               throw new Error("无效的模型名称");
           }
           if (!data.messages || data.messages.length === 0) {
               throw new Error("消息内容不能为空");
           }
       }
       

  • 服务监控

  • - 使用健康检查端点监控代理服务状态
    - 配置报警机制,当API异常率超过阈值时立即通知
    - 定期测试API连通性

    推荐工具

  • ️ Postman / Insomnia - API测试

  • ry - 错误监控

  • Charles Proxy - 网络请求调试